Privacy Policy

1. Business Identity & Scope of Operations

This Privacy Policy governs the collection, processing, and protection of personal data by 2X DIGITAL MARKETING AGENCY ("we," "our," or "us"), operating from Jamkhed, Ahmednagar, Maharashtra 413201. We provide paid customer acquisition, Meta advertising management, Google Performance Max campaign strategy, and conversion funnel optimization services.

For any data privacy concerns, you can contact our privacy desk at CONTACT@2XDIGI.IN or via primary phone support at +91 9511656347.

2. Information We Collect

We collect information directly from you when you submit our performance audit form, engage with our interactive ROAS simulator, or contact us via WhatsApp:

• Identity & Contact Information: Full name, WhatsApp phone number, and business email address.
• Commercial Details: Monthly advertising budget range, business website URL, Instagram handle, and primary scaling objectives.
• Technical & Usage Data: Internet protocol (IP) address, browser type, operating system, referral URLs, time zone, and interaction timestamps.

3. Purpose & Legal Basis of Data Processing

We process personal information under legitimate business interests and user consent for the following purposes:

• To review and deliver custom marketing audits and ad budget modeling proposals.
• To initiate direct business communications via WhatsApp or phone call per your request.
• To record, manage, and track pipeline status securely inside our authenticated CRM.
• To optimize website performance, defend against fraudulent requests, and ensure compliance with digital advertising standards.

4. Cookies, Analytics & Meta Pixel Disclosures

This website employs essential cookies, session storage, and third-party advertising tags, including the Meta Pixel (Facebook Pixel), Google Analytics, and conversion measurement APIs. These technologies enable us to:

• Measure aggregate conversion actions taken by visitors coming from Meta advertising.
• Deliver relevant, high-margin paid acquisition advertisements on Facebook and Instagram.
• Understand site traffic flow and optimize landing page load times and user experience.

You can control or disable cookies via your individual browser settings. You may also opt out of interest-based Meta advertising directly within your Facebook/Instagram Ad Preferences.

5. Third-Party Infrastructure & Data Security

We do not sell, rent, or trade your personal information to third parties. Data is shared exclusively with authorized infrastructure providers necessary to fulfill our service obligations:

• Supabase: For cloud-hosted database storage with Row Level Security (RLS) and authenticated session encryption.
• WhatsApp / Meta Platforms: For direct encrypted messaging and customer communications initiated by you.
• Vercel: For secure edge hosting, SSL encryption (HTTPS), and DDoS protection.

6. Data Retention & User Rights

We retain lead enquiries only as long as necessary to provide proposals and ongoing commercial management. You retain full rights over your data:

• The right to request a copy of the personal information we hold about you.
• The right to request immediate correction or total erasure of your contact details.
• The right to withdraw consent for future marketing communications.

To exercise these rights, submit a written notice to CONTACT@2XDIGI.IN.